RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“Bussy hotline”

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Posted 8 years ago

“A lot of effort was spent to try to get the right policy.”

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Posted 8 years ago

“Polite and helpful”

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Posted 8 years ago

“Best service what you can get”

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Posted 8 years ago

“Because you helped me”

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Posted 8 years ago

“After waiting a long time to contact he was very helpful.Explained in detail about the policy and other insurances I would require.”

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Posted 8 years ago

“Very good staff”

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Posted 8 years ago

“They aren't... they give me on the Internet a different quote and after I pay much more.”

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Posted 8 years ago

“A good service chap called Arnold called with a reminder and went through everything.”

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Posted 8 years ago

“They were efficient and polite and most importantly saved me money”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“very helpfull!”

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Posted 8 years ago

“I good just didn't like price bee increased”

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Posted 8 years ago

“Yes I am happy”

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Posted 8 years ago

“Konal was very helpful and talked me through everything”

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Posted 8 years ago

“Quick and easy to talk too”

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Posted 8 years ago

“really brief”

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Posted 8 years ago

“Customer service is terrible! I rang a total of 5 times or more to get through to someone to speak to about insuring, as I had insured through Comparethemarket. Each time one person would pass me to the next and I had to wait on hold for long periods of time. Four times I was left waiting on hold after being told the person on the other end was "just reading my file" and would get back to me. I eventually had to hang up on all of these occasions as I waited for ages with no response. I expect to waiting on hold for lengthy periods of time when calling for insurance etc. but the waiting time on all these occasions was faaaar too long with little communication involved. I was convinced my call had been forgotten about. Is it because RCIB are a small company? The lack of good customer service has led me to cancel the policy I was initially going to take out with RCIB and I have chosen to insure with a better established and more reputable company. Great or atlesst good service should be at the forefront of any business but it does not seem that way for RCIB. In addition, the man I spoke to, although very polite, mumbled a lot making it difficult to understand him. However, at least he managed to handle my quiry to the end (even if it did take over half an hour!).”

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Posted 8 years ago

“Extremely polite and helpful advisor, offering insurance cover for my vehicle at a very competitive price.”

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Posted 8 years ago

“shocking service absolutely terrible company”

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Posted 8 years ago

RCIB is rated 4.2 based on 4,018 reviews