RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“SCAMMERS ***AVOID** this company is trading g under different name RCIB and Right choice insurance brokers. The internet is riddle with stories of clients they have ripped off!! CHECK THEM OUT !! *They take your money !! *Don't cover you !! * Ask you weird questions!! *then ask for more money !! Do no use them !! If you are reading this and they have your money then report them to FSA/FCA/TSA ***Avoid ***”

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Posted 5 years ago

“James was very helpful through the whole process”

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Posted 5 years ago

“Jack was really helpful. I had a problem with a policy and they sorted something out really quick for me. Top class service, will definitely be recommending these guys 👌”

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Posted 5 years ago

“Very satisfied with the insurance deal from RCIB and Conor who made the arrangements.”

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Posted 5 years ago

“Best deal & best device 👍”

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Posted 5 years ago

“Charlie was great, really helpful. However, I was initially on hold for quite a while both today and yesterday.”

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Posted 5 years ago

“Great customers service skills really satisfying saved me £150 on renewal”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Steven was a really informative and polite person to speak to, he did an outstanding job at making me feel at ease and confident in the process of going through the quote. Couldn’t of asked for a better worker”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Nice and friendly guy”

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Posted 5 years ago

“Taking time to sort your issues with best bargain and a very good customer service.”

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Posted 5 years ago

“Thanks for your time today to get my first bike insurance. It was very quick to get insured and ready to ride my first new bike. Thanks again your time and your patience. regards”

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Posted 5 years ago

“Very nice, patient, provided me with the correct information”

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Posted 5 years ago

“I have been with this RCIB now for two years and I have just renewed it again I got excellent customer service and it is good value for money to it is one of the cheapest car Insurance I have found”

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Posted 5 years ago

“The representative I spoke with today was called Ani. I found her very helpful throughout - she certainly seemed to put more effort in getting me the best quote she could over some of her colleagues earlier in the week. Thank you Ani.”

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Posted 5 years ago

“Money hold in theirs account and they don't send it back.”

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Posted 5 years ago

“Very helpful x really happy x”

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Posted 5 years ago

“The staff was spot on and very friendly and helpful”

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Posted 5 years ago

“APPALLING! Do not have any dealings with this scamming company. They try to rip you off money for changes that they themselves impose on you though scare tactics. We tried purchasing car insurance with them and haven’t even finalised the policy and they made unfounded charges over the phone than argued over hours and hours after us trying to call back to claim our rightful money back from them. Customer service inexistent, awful people who only tried to scam us for more money in charges to a policy which wasn’t even fully finalised on my name. After completing the online purchase in which I put all the right information they sent back confirmation of purchase with wrong information prompting me to call them to make a change of information. They then asked for more and more information to then come up with more ‘changes to your policy fees’. Extremely dodgy business, which professionally scams innocent people under the false pretext of ‘legal charges’. DO NOT DEAL WITH THEM!! If you are unlucky enough to already have bought insurance with them, DO NOT COMMUNICATE OVER THE PHONE!!! Deal with them ONLY IN WRITING and involve ombudsman whenever you’re even slightly unsure of one of their charges applied to you.”

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Posted 5 years ago

RCIB is rated 4.2 based on 4,018 reviews