RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“Trying to get through to speak with an operator was extremely difficult I called all day on Sunday and didn’t get through when it clearly states timings are open from 1100-1600 on a Sunday, this didn’t help me on any way, I had to call the switchboard who just patched me through to a constant ringing phone. The operator I spoke to was very helpful”

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Posted 5 years ago

“Absolutely awful a complete and utter scam. Don’t respond to emails, never pick up the phone and pick fault with every last bit of info you provide. Wouldn’t accept a letter from admiral insurance confirming my no claims bonus but never gave a reason why. Ended up giving up and getting cover elsewhere (who could auto check my NCB) and I’ll be issuing a money claim through the county court to get my money back as literally nothing prompts a response.”

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Posted 5 years ago

“Kane was fast and got me a great price.”

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Posted 5 years ago

“63 minutes on phone call to take out a policy, I filled in on line is a bit ridiculous”

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Posted 5 years ago

“Awful lieing cheating Company. You pay for a quote. They then ring you and add more on. To cancel then cost money or pay the extra few hundred. Avoid avoid avoid. Also Amy who I spoke to was rude and very condescending. Just such a bad company. I hope they fold or change a lot.”

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Posted 5 years ago

“The whole experience was very delightful. Service provided was top class and I was given ample time to clarify my doubts. Belrilliant customer service would make you to become more loyal to the company.”

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Posted 5 years ago

“great bloke to deal with he should get managers job top man”

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Posted 5 years ago

“Excellent customer service, I spoke to George who explained everything thoroughly and I had no further questions for him.”

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Posted 5 years ago

“Best quotes for my Africa Twin well done”

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Posted 5 years ago

“Quite enjoyed the banter with Amy throughout the process. She made a dull process entertaining Thanks Amy”

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Posted 5 years ago

“Switched to MCN after they beat my current quote (by a small margin). Compared to my previous provider: - Documents took more than 2 days to arrive via email (previous was same day). - The login page to their website is currently down, so I can't view my documents (this has never happened before with other insurers). - They require several (5!!) documents to be sent to them before I'm officially insured (including a "garaging declaration"..!). I've been driving a car for 10 years and a bike for 2 and have never needed to provide this before. All in all, I'd rather pay slightly more not to have all off the hassle above. Will not use them again, and definitely would not recommend!”

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Posted 5 years ago

“The customer representative was very helpful. He took his time to explain things to me and get the best insurance policy for me”

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Posted 5 years ago

“Alex was very good regarding my phone call this morning he helped me through things and explains everything to me really went out of his way”

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Posted 5 years ago

“Basically a fraudulent company, try and add massive amounts to what they quote. Tried to add 170 to my quote, yet quoted me less than my original quote when i pout the info in online. They just want to get cancellation fees and as every other review seems to say they are a poor company all round. Id rather lose my 60 quid than give them any business. Pity i had to even give them 1 star.”

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Posted 5 years ago

“Hi Guys, i am so excited to find out out you accept me in your family!!! I do appreciate it,and believe that: I'm not gonna disappoint you. Thank you so much,to you all. Great team,amazing country. I apologize for my English language,but i promise you,i will do everything to get better. For Mr. Harrison....; I have not enough worth's to say : Thank you and all the best to you, and for your Great Family. God's save the Queen.”

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Posted 5 years ago

“👍 but take so long to answer”

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Posted 5 years ago

“AVOID this Broker company IT IS A SCAM !!!!! All the 5 star reviews are written by themselves!! This "company" RIGHT CHOICE CAR INSURANCE exist only on the paper, they sell other insurance company's policy's. They are a broker not a CAR insurance company. When i bought my insurance they ask for a lot of paperwork to begin with and you have only 2 weeks to collect it all and send it to them : Documents Required -Copy of the front of your driving licence photocard. Driving Licence must match policy address. -Copy of the back of your driving licence photocard. -DVLA Check Code. -No Claims Bonus Proof (Within the last 2 years & obtained from your last insurer. We are unable to accept schedules, statement of facts, statement of insurance and policy details). -Copy of the V5C registration certificate (‘log book’) All this to be sent within 2 weeks for the insurance to be valid. They have cancelled my car insurance policy as I did not send this to them within the 2 week period with a lost of £100 deposit. I had to complaint to the Financial Ombudsman Service - which issued a warning to their company to resolve this issue. Note they appear to be the cheapest insurance on the market but will not pay out if there is an accident / claims. They even refused to send me my NCB at the end of the policy . Search elsewhere for a more reliable insurance company. RCIB needs to be investigated by the financial ombudsman”

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Posted 5 years ago

“Liam was a top lad.. went through my quote when other advisors never got back to me..”

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Posted 5 years ago

“i would recommend RCIB”

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Posted 5 years ago

“Sweet and to the point!”

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Posted 5 years ago

RCIB is rated 4.2 based on 4,018 reviews