RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“Great bloke on the phone, sorted me right out and even gave advice when I was unsure as I am new to the place.”

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Posted 5 years ago

“Charlie was very helpful and had great customer service skills although the quote we received was higher then the previous one he was kind enough to give us a small loyal customer discount”

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Posted 5 years ago

“Shay was extremely helpful . Unfortunately your system being down meant I didnt get a confirmation email saying I was insured for over 5 hours after my insurance was due to begin .”

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Posted 5 years ago

“Fair price offered. Call back as requested. Straight forward and quick process.”

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Posted 5 years ago

“Amanda was brilliant, very friendly and professional”

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Posted 5 years ago

“Shane was excellent and easy to understand and rang back as instructed great advisor.”

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Posted 5 years ago

“H aha Ha Jajddggb”

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Posted 5 years ago

“Was helpful throughout the process, answered questions that was asked. No problems really other then I was expecting a cheaper price.”

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Posted 5 years ago

“Poor communication”

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Posted 5 years ago

“I was very happy and pleased with the helpful service. Which was an added bonus considering they were the cheapest quote. And the lady kirsty that helped was also fantastic many thanks”

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Posted 5 years ago

“Happy with the service”

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Posted 5 years ago

“Considering they are a motorcycle insurance company you would think their website would include my 360 Yamaha? Poor show and I’ll stick with my current provider”

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Posted 5 years ago

“The system is simple to follow”

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Posted 5 years ago

“polite and helpful service”

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Posted 5 years ago

“Good customer service”

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Posted 5 years ago

“very frindly and helpfull thank you”

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Posted 5 years ago

“Please, Please, FSA stop this HORRIBLE Company for taking every member of the public as mugs!!! Over 96% of BAD customer reviews! Surely, Surely they should have one of their own employees blowing the whistle for them at some stage?? If you are an employee and you work for Right Choice Insurance Brokers, please make the 'Right Choice' and expose this fraudulent company for the Gansgetrs that they are! I am convinced the employees won't have much job satisfaction by being groomed Into ripping clients off on behalf of the greedy company? What about their poor families, geese, they must be so proud of them.......Not! Rant over, let's collectively send them all down to the dole office, where they rightfully deserve. After all, it's the 'Right Choice'”

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Posted 5 years ago

“Ani was really patient and helpful, thanks!”

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Posted 5 years ago

“I'm very sad atm. I have conviction and a accident which is fair enough so I understand I will have to pay abit more but as I have disclosed this information in the application my original quote was 1450 which I thought fine. I just saved 300 so I could leave a deposit and literally this was my own present to myself. I was ask to call about validation and because I'm doing less miles this year as I have changed jobs my policy has gone up 350 and have to pay them 59 pound today. So I called them up was on hold for an hour went though everything accepted the extra cost. Everything fine 18.16 this evening I get a email saying you need to call the validation team as information on insurance databases is different but I just went over the phone with with early for an hour. I don't know if I'm just been robbed here I just want to drive my car. I'm scared to ask for a refund back as the way this company's acts thel probably be like your deposit is your free. Should I report this to the FSA ombudsman. Let me know guys”

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Posted 5 years ago

“Spoke with shay over my insurance policy he sorted the issues i was having , his customer skill very top level a very well mannered pleasant person , extremely professional and helpful”

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Posted 5 years ago

RCIB is rated 4.2 based on 4,018 reviews