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RCIB Reviews

4.2 Rating 4,018 Reviews
80 %
of reviewers recommend RCIB
4.2
Based on 4,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read RCIB Reviews
Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Friendly staff, very helpful and informative. Great service so far.
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Posted 5 years ago
Friendly staff, very helpful and informative. Great service so far.
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Posted 5 years ago
Great customer service
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Posted 5 years ago
Very nice talk with and explain as well thanks
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Posted 5 years ago
Horrible customer service
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Posted 5 years ago
Thanks Harrison for all your help
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Posted 5 years ago
Right choice trying to scam me for an extra 20.00 despite me already paying an extra 30.00 to The Close Brothers, who deal with the direct debit payments. Right Choice do not send a letter about the 20.00 charge - just threatening texts saying unpaid insurance, when it was actually paid early in the week!! I spoke to them to let them know that my insurance was indeed paid since last week - only for them to tell me that they don't need to send a letter for the 20.00 charge and will cancel insurance?? Avoid this scam merchant at all costs!!
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Posted 5 years ago
Scam artist stay away
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Posted 5 years ago
Good Customer Service
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Posted 5 years ago
Harrison was friendly and efficient good customer service.
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Posted 5 years ago
Poor customer service.very rude and all they want is just take your money plus always extra charges.cant wait to get out of their policy
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(Car Insurance) - Posted 5 years ago
Helpful, polite and clear on everything to do with my renewel.
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Posted 5 years ago
SCAMMERS I Found car insurance for £730 for the year, I paid £146 deposit and was then sent an email to say I had to provide 9 documents to them, (everything but my DNA). I couldn’t provide all 9 so I asked to Cancel which they told me I was unable to do so!! Being naive I then asked to amend my details so that the one document I didn’t have would no longer be needed. they charged me another £60 to do this! After paying out a total of £206 I then get a text asking me to call them. I then learn that they are not happy with my mileage and want to bump the premium up to £1143.50!!!! I’ve now managed to cancel after 2 days of taking the policy out and I’m only entitled to a £99 refund! Day light robbery and I don’t know how they are allowed to get away with it. I’ve now had to pay £150 deposit to another company and I will never be using right choice again!! If only I had read the reviews before.
Helpful Report
Posted 5 years ago
SCAMMERS i found car insurance for £730 for the year so I paid £146 deposit. I then received an email That same day asking to provide 9 documents (everything but my DNA) I called them to tell them that I didn’t have one of the documents and because of the hassle I’d like to cancel The policy. I was told I was unable to cancel as I wasn’t completely added to the system long enough to take me off. I naively asked to change one detail of mine which meant I wouldn’t need the document I didn’t have and would avoid having the policy cancelled. I was charged £60 to make this change. 2 days later After paying out £206 I’ve received a text asking to call the company. I’m told they ain’t happy with my mileage and that the premium has gone up to £1143.50. At this point I’ve had enough and asked to cancel my policy. I’m told I’m entitled to £99 refund out of the £206 I’ve paid!!! Absolute day light robbery and I’m shocked that a company like this is getting away with this scam in this day of age. I’ve now had to pay out £150 deposit to a different company and gutted I never read the reviews for this shocking company!!! I will never use a company that’s not a well known name ever again!!
Helpful Report
Posted 5 years ago
SCAMMERS I Found car insurance for £730 for the year, I paid £146 deposit and was then sent an email to say I had to provide 9 documents to them, (everything but my DNA). I couldn’t provide all 9 so I asked to Cancel which they told me I was unable to do so!! Being naive I then asked to amend my details so that the one document I didn’t have would no longer be needed. they charged me another £60 to do this! After paying out a total of £206 I then get a text asking me to call them. I then learn that they are not happy with my mileage and want to bump the premium up to £1143.50!!!! I’ve now managed to cancel after 2 days of taking the policy out and I’m only entitled to a £99 refund! Day light robbery and I don’t know how they are allowed to get away with it. I’ve now had to pay £150 deposit to another company and I will never be using right choice again!! If only I had read the reviews before.
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Posted 5 years ago
Very helpful.Thanks
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Posted 5 years ago
Jamie was really good and helpful all information given was clear and there was no jargons at all, a real credit to the company. Thank you 😊
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Posted 5 years ago
Very polite and easy service
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Posted 5 years ago
Great stuff and good price
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Posted 5 years ago
Good service straight forward
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Posted 5 years ago
RCIB is rated 4.2 based on 4,018 reviews