Name: RCIB
Address: Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford, Essex
Rating: 4.23

“Very patient and understanding”

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Posted 5 years ago

“Quick and service minded, thank you!”

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Posted 5 years ago

“Ozcan was really professional and polite. He went through the policy quote in good detail and was very efficient. Thankyou for your help :)”

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Posted 5 years ago

“DAYLIGHT ROBBERY. Insured me for pennies. Felt too good to be true, of course it was. Called me to advise over 14 days after insuring with them (conveniently after the 14 day cancellation period) to tell me that my policy was about to triple because they had found a non-fault claim (that I explain never even happened) and that I needed to pay all sorts of extra deposits and triple my monthly payments. I of course, cancelled the policy straight away but EVEN THOUGH I had already paid a deposit of £72, they still wanted an EXTRA £90 plus out of me in light of the new policy amount. In the end, I ended up having to pay £114.23 to be insured with the thieves all of around 15 days. If you want to just throw money away, then get insured with RCIB. Disgusting.”

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Posted 5 years ago

“Giving this company 1 star is even too much! I had been with this company less than a month and cancelled as soon as I could. Upon taking out my policy with them, I sent evidence of documents they requested (driving license, etc) and yet they kept pestering for the evidence documents despite me sending evidence of them. They then threatened to cancel my policy despite already taking my deposit and a months payment! I then decided to cancel myself after reading the other shocking reviews and the poor treatment of myself as a customer at such an early stage - can you imagine if I had needed them if I had an accident! Today they took unauthorised payment of a cancellation fee! I rang and they said they sent a letter recorded delivery to my partners address which is a lie. Absolute joke of a 'company' I had been insured with them less than a month and they have took over £300 of my money”

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Posted 5 years ago

“Giving this company 1 star is even too much! I had been with this company less than a month and cancelled as soon as I could. Upon taking out my policy with them, I sent evidence of documents they requested (driving license, etc) and yet they kept pestering for the evidence documents despite me sending evidence of them. They then threatened to cancel my policy despite already taking my deposit and a months payment! I then decided to cancel myself after reading the other shocking reviews and the poor treatment of myself as a customer at such an early stage - can you imagine if I had needed them if I had an accident! Today they took unauthorised payment of a cancellation fee! I rang and they said they sent a letter recorded delivery to my partners address which is a lie. Absolute joke of a 'company' I had been insured with them less than a month and they have took over £300 of my money”

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Posted 5 years ago

“Out of hours call unusual.Had to ask to repeat conversation too many times no complaints otherwise.9”

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Posted 5 years ago

“Do not use!!! I have just gone through the same trouble where this company has quoted me a set price and then changed it after threatening to cancel my car insurance. Also would not let me cancel my policy without a 170 pound charge after just one month paying both a deposit and one months worth of fees. Terrible customer service as nobody knows what they are actually doing and give different adivce. Would not let me change payment date after I was told I could.”

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Posted 5 years ago

“Calum was very friendly and helpful and very polite and very knowledgeable about everything”

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Posted 5 years ago

“Professional and polite also gave a decent quote”

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Posted 5 years ago

“Very good service from stephen”

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Posted 5 years ago

“Antonia was very helpful and friendly, great customer care so far”

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Posted 5 years ago

“Just wanted to say thank you for great costumer service.”

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Posted 5 years ago

“The person I spoke to named Jordan was very helpful and helped fix up a problem.”

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Posted 5 years ago

“I wish I read all the reviews before I parted with my money the worst mistake I ever made absolute scam artists !!!!!! Please research Avoid do not let the initial first cheap quote fool you it’s a scam !!!!!!!!!!!!! avoid !!!!!!!!!!???”

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Posted 5 years ago

“The customer service was ok”

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Posted 5 years ago

“Brilliant customer service very polite and professional very helpful would recommend to anyone”

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Posted 5 years ago

“Quote when up after a phone call by 200 pound”

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(Car Insurance) - Posted 5 years ago

“Couldn't of asked for a better chap to deal with... nice1 mate 👍”

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Posted 5 years ago

“Beltin service”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

RCIB Reviews