RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“Alex very helpful and got provider to honour origional quote saving me over £20 on deposit and £5 per month”

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Posted 4 years ago

“Charlie was very helpful, professional and pleasant and if it wasn't for him I would have went elsewhere. I had already phoned 4 different times and spoken to 5 different people who kept passing me on to another department and I heard your recorded message about 25 times !! Charlie deserves a pay rise.”

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Posted 4 years ago

“I have taken out a policy that is due to start 2 weeks ahead. I get a text 4 days later telling me that there is a discrepancy and they will cancel my insurance and I need to urgently call them. I tried for 4 days in a row to get through but no one picks up. I emailed and no one replies. After the 5th day, I get through to someone and they say that there is a discrepancy with the mileage I have stated - because they've checked my MOT. Now in the last year, the car was used a lot more by my son - who needed the car for a while - which is why it did 2500 miles more than usual. However, the last policy I had already had more miles declared on it and I'm intending to use it less this year. So RCIB tell me that due to this they'll increase the premium by £170. Also, another discrepancy was that my occupational sector should have been "school", whilst I had selected "education". I was given a choice to pay the extra premium or cancel. BUT they will take a £60 fee, even though the policy hasn't gone live! Absolute unprofessional scamming company. Please do NOT be fooled by the low price they put up and go with a more reputable company.”

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Posted 4 years ago

“Thank you Alex was very helpful”

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Posted 4 years ago

“Was able to get everything sorted over the phone and was very helpful”

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Posted 4 years ago

“clear and to the point service”

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Posted 4 years ago

“Under.the circumstances. They done well. Keep up the hard work.”

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Posted 4 years ago

“I beg you! DO NOT USE ! £332.26 to cancel policy after 5 months!!! 70% annual comission, £60 cancellation fee, £25 finance cancellation, 15% broker commission = £23 They have raised monthly installment without agreement and when I wanted to cancel wanted to charge my roughly same . I wanted to cancel straight away so they left me no choice but stay with them. SCUMS.”

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Posted 4 years ago

“I was very happy with the service I received today. The advisor I spoke to, Alex was very knowledgeable and friendly and dealt with my call with patience and competence. He answered all my questions, apologised for any delays and reassured me about anything that I was unsure of.”

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Posted 4 years ago

“The lady I spoke to was very polite, happy and efficient! I was on and off the phone in about 20 mins give or take and she answered all my questions! Thank you”

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Posted 4 years ago

“Very helpful and friendly made renewing easy and recommended.”

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Posted 4 years ago

“Very good costumer service kristy”

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Posted 4 years ago

“a very helpful and informative transaction.thank you.regards .p.vine”

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Posted 4 years ago

“Excellent communication and extremely helpful”

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Posted 4 years ago

“not happy atall”

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Posted 4 years ago

“Total waste of time if you want a multi bike or rider policy.”

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Posted 4 years ago

“Thanks, It was nice taking.”

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Posted 4 years ago

“Very friendly and helpful customer care would recommend this insurer”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Ani was great and knowledgable. The process of getting my insurance was quite easy and didn’t take too long. Thank you, Ani!”

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Posted 4 years ago

RCIB is rated 4.2 based on 4,018 reviews