RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“Please stay away, I am having a very bad experience from this company. I requested them to cancel my policy, Next day after the purchase, But It been the Fourth day, I keep calling them and have no positive response. Instead of cancellation, I received a notification from the finance company. I have made almost 10 calls and been put on hold for ages and then everyone on the phone told me, they can not send me an email because they are not allowed to send Emails externally but they will send Email to their internal cancellation department & someone from the cancellation will contact me. But its fourth day today, nobody contacted me. It seems they are deliberately prolonging the time to charge me extra. I would not recommend to anyone these brokers, very unprofessional and don't care about how do you feel even these time of crisis. I am jobless from last 3 months and I have explained it to them but they don't care.”

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Posted 4 years ago

“Allways helpful. And if you dont understand something they go through it with you .”

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Posted 4 years ago

“Nice,understanding”

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Posted 4 years ago

“Chloe was extremely helpful today who made purchasing my car insurance easy and straight forward.”

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Posted 4 years ago

“Josh sorted my online error efficiently, professionally, and quickly. RCIB beat my previous renewal quote by about £350, so this combined with Josh's excellent representation of the company has made me a very happy customer. Many thanks.”

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Posted 4 years ago

“Good conversation and I got all the information”

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Posted 4 years ago

“Waiting for a reminder as can’t remember when my policy runs out”

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(Car Insurance) - Posted 4 years ago

“Very helpful 😊”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Very polite and extremely helpful managed to find a cheaper quote for me tailored to what I requested This meant I was able to continue my existing policy through for next year at a slightly reduced cost which could only be a good thing thank you very much I’ll CIB”

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Posted 4 years ago

“Very clear explanation of everything. Thanks.”

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Posted 4 years ago

“Do not trust this company. Take ye deposit, send fraudulent documents then tell you your policy is cancelled and you lost your deposit on admin fees and cancellation fees. This company need stopping. Reports are going global as of today to educate people to the scam. Look at there google reviews, since being established they have scammed a lot of people”

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Posted 4 years ago

“I called to make changes to my policy, the first person I got through to was a man who was a bit rude to say the least but I decided to call back again and got through to a young man called tom who explained things really well, so a couple of days later I called to complete the changes and spoke to a young man called Alfie he was well mannered and informed and had a really good mannerism he explained and sorted things out without any issues and at the end of the call I found out he's only 18 i'm sure hell have a good future and is a credit to himself and the company. thanks Alfie your a star. Amanda”

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Posted 4 years ago

“Qudus was very polite and helpful. I recommend this company. Thank you Qudus.”

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Posted 4 years ago

“Absolutely terrible, always give you the wrong information and advice, want you to do the footwork between themselves and their underwriters. They do not help sort any problems out. That’s all working the first month. The second month- (today) I’m currently on hold again, all I need is my windscreen reporting and replaced, 50 mins on hold, 3 checks were made and then to be told they had put me through to the wrong department. I then had to ring back and they finally put me through to auto windscreens, finally after another 30 min call I’m now sorted, that is until they are contacted for excess figure which will no doubt become yet another problem and conflict and phone calls!! Do not use this company!”

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Posted 4 years ago

“Terrible customer service . The whole experience was really awful. Do not waste your money and time on them”

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Posted 4 years ago

“I have got nothing more to say about ami.”

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Posted 4 years ago

“Alfie was very helpful and kind. We have gone trough all this painful process smooth.”

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Posted 4 years ago

“The response from the insurance company was great. It was quick, Hassle free and the lady I spoke to was friendly and efficient. and got a very reasonably priced quote. Thank You”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

RCIB is rated 4.2 based on 4,018 reviews