RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First of all, I had my policy on a Mercedes Benz C180 with reg. no. V9CHT. When I bought a new car, Honda Jazz 1.3L with reg. no. YR54 WNJ, I asked for the new car to be put on my policy and I was charged £50 for admin fees, with no policy permium reduction. Unfortunately, the Honda Jazz had issues and I had to buy a new car, Vauxhall Corsa 1.4L with reg. no. KS53 HFV within 2 weeks of the buying the Honda and I again rang RCIB to change the car on my policy to the Vauxhall and I am told the I will be charged £85 without any good explanation. I have requested for documents to show why I have to pay £85 instead of £50 and I have not gotten any response. I cannot be happy with RCIB or the insurance company for this "extortion" and I will take the case further.”

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Posted 8 years ago

“Fozan did not complete all my dates correctly. After getting a quote of 140 pounds on Internet he changed details to 193 pounds. He considered me as a dangerous driver but I jave more than 10 years experience. Also the reason for issuing the policy was just social whereas he put it as new business. I will callvthem again as this is not what I wanted.”

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Posted 8 years ago

“absolute joke take the money then change the price and when asked how much we'd get back if we cancel within the 14 days we where told nothing and we'd owe you money”

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Posted 8 years ago

“RCIB OK OK”

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Posted 8 years ago

“I'M VERY HAPPY”

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Posted 8 years ago

“THEY NEED ONLY YOUR MONEY !!! They didn't insure my car straight away. I should call them on their opening time so you can't have your car insured when you want (over night, for example, in my case). And after spending 30 mins on the phone "confirming my details " they rise my qoute that I have had on moneysupermarket by £ 200. Plus they are not an insurance company, they are only an insurance broker. So I completely NOT recommand RCIB. They are like BeWiser, if sound familiar.”

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Posted 8 years ago

“Quoted one price - charges another. Bad customer service- charged to cancel the policy after having it in place 15mins!”

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Posted 8 years ago

“VERY GOOD”

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Posted 8 years ago

“Bad phone connection”

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Posted 8 years ago

“The time I waited to speak to someone”

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Posted 8 years ago

“Everything. Misleading service. Explained that I was at work and needed to go, even emphasised that I did not need the policy to start straight away, told only take a minute, took much longer and was a waste of my time. Grounds on which I was quoted as new price is unfair as I signed acontract (online) which was not honoured. At least with other providers, they have a disclaimer.”

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Posted 8 years ago

“Hard to contact”

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Posted 8 years ago

“I was miss sold insurance as a quote was secured and the deposit was paid by my partner - the company then contact me for further detail and the monthly payment had rose by £50. (I didn't know this at the time and they didn't inform me about the quote my partner had made.) I have the confirmation email which contains the original quote for my insurance and when I asked to give me what I have paid for, they refused and said I either pay the higher amended quote or cancel with a charge of £85.”

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Posted 8 years ago

“Not sent me my policy ???”

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Posted 8 years ago

“Rcib tried to increase the price of my insurance quote saying I never filled in the date I got my full motorbike licence which is complete lies as nobody can complete a former without putting in those details with compare the market”

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Posted 8 years ago

“Jgtuinbxsgbbv”

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Posted 8 years ago

“Nightmare!”

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Posted 8 years ago

“Don't like Ofer is 1200.00£ after that they won't me to pay 1800 £ and when I want to cancel they charge me 95 £ ! Suck insurance company Peace of .......”

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Posted 8 years ago

“Noone answers the phone My insurance is £500 more than quoted and also wrong info on my policy. Seems like a scam of a company. Still no answer 3rd time phoning and still waiting 35min later. Oh and noone replied to my email. Reported to fsa and moneysupermarket”

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Posted 8 years ago

“Worst insurance company ever... Have terrible customer service... Never pick up there phones, when they do they pass you to someone else!!! Cost me £450 after 2 weeks trying to cancel my policy with them!!!”

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(Car Insurance) - Posted 8 years ago

RCIB is rated 4.2 based on 4,018 reviews