RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, answered all my questions and very friendly.”

Helpful Report

Posted 8 years ago

“Helpful and called back quickly”

Helpful Report

Posted 8 years ago

“Good quote”

Helpful Report

Posted 8 years ago

“Good but i my login doesn't work”

Helpful Report

Posted 8 years ago

“Good and cheap”

Helpful Report

Posted 8 years ago

“quick and efficient”

Helpful Report

Posted 8 years ago

“I'm happy about the service”

Helpful Report

Posted 8 years ago

“THEY RANG ME”

Helpful Report

Posted 8 years ago

“What happened to the telephone connections . 25minutes hanging on for assistance!!!!”

Helpful Report

Posted 8 years ago

“Clear explanation of policy offered.”

Helpful Report

Posted 8 years ago

“Got sold something completely different from what was mentioned over the phone was told my excess would be 800 on the certificate it says 1500 been trying to get in contact all I keep hearing is I will call you back in 5”

Helpful Report

Posted 8 years ago

“Very helpful staff, and explained everything clearly also made should i understood the policy and helped me decide on what deal to take.”

Helpful Report

Posted 8 years ago

“Not happy with the out come from your company the person on the phone never asked me about the no claims bonus iusse when I was confirming all my details on the phone I put down that I didn't have no claims online but it said I had five years put down the fella told me this is after he said it was all done and I payed my deposit then told me if anything was false on my policy that your company would keep £85 of my deposit as an admin fee at that time the fella said I was insured with yourselves then the Conversation ended at that time after 15mins later the fella ring me back and told me there was one more thing he needed to ask that he forgot and that's about the 5 years no claims I told him I didn't have any five years no claims and put none years in the box online but he didn't confirm this from the first phone call before you taken my deposit after this the fella said that your company can not insure me any more but your company would still keep my £85 when it was your company fault that you didn't go through the procedure of confirming the details properly that was put down online before taken my money and telling me about the £85 if it was my fault then I can understand but it wasn't I put the right details in online your company is supposed to make sure that The details are right and everything is correct that I put down before taking my deposit and telling me about the £85 Administration fee not ring me up 15 minutes later after tellin me in the 1st phone call that everything is fine and that I am insured with yourselves !!!!! then tell me that there is something gone wrong and there is five years showing has no claims bonus but yet I am still paying £85 this is a shocking outcome from your company and I will never be recommending you to a friend or family member and will not be doing business with you in the future mr j gibbons”

Helpful Report

Posted 8 years ago

“Everything that could!!”

Helpful Report

Posted 8 years ago

“Very bad customer service.”

Helpful Report

Posted 8 years ago

“Very dissappointed with the service overall”

Helpful Report

Posted 8 years ago

“Very friendly young lady who was able to guide me through the policy details and pricing structure. I now await documents to confirm that my requirements have been recorded and confirmed in writing.”

Helpful Report

Posted 8 years ago

“I was very impressed with the sales and product that I received today Kirsty was easy to speak to and had time for me as a customer who has never had to deal with insurance things before lovely customer management well done”

Helpful Report

Posted 8 years ago

“Micheal was of great help today. He tried his level best to get me the cheapest quotes possible. Great job”

Helpful Report

Posted 8 years ago

“Very polite and explained everything clearly.”

Helpful Report

Posted 8 years ago

RCIB is rated 4.2 based on 4,018 reviews