Not happy with the out come from your company the person on the phone never asked me about the no claims bonus iusse when I was confirming all my details on the phone I put down that I didn't have no claims online but it said I had five years put down the fella told me this is after he said it was all done and I payed my deposit then told me if anything was false on my policy that your company would keep £85 of my deposit as an admin fee at that time the fella said I was insured with yourselves then the Conversation ended at that time after 15mins later the fella ring me back and told me there was one more thing he needed to ask that he forgot and that's about the 5 years no claims I told him I didn't have any five years no claims and put none years in the box online but he didn't confirm this from the first phone call before you taken my deposit after this the fella said that your company can not insure me any more but your company would still keep my £85 when it was your company fault that you didn't go through the procedure of confirming the details properly that was put down online before taken my money and telling me about the £85 if it was my fault then I can understand but it wasn't I put the right details in online your company is supposed to make sure that The details are right and everything is correct that I put down before taking my deposit and telling me about the £85 Administration fee not ring me up 15 minutes later after tellin me in the 1st phone call that everything is fine and that I am insured with yourselves !!!!! then tell me that there is something gone wrong and there is five years showing has no claims bonus but yet I am still paying £85 this is a shocking outcome from your company and I will never be recommending you to a friend or family member and will not be doing business with you in the future mr j gibbons