RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“It takes too long for phone calls to be answered apart from that it’s all good.”

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Posted 6 years ago

“Not to bad priced”

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Posted 6 years ago

“I applied to get insurance, advised someone will call .. 2 mins later i get text asking to fill this in about my converstion about the call... BUT no one called ! ! !”

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Posted 6 years ago

“Just spoke with someone on the phone, Ive stupidly forgotten her name but she was super helpful and lovely, I've never had better customer experience from rcib than from her, helped with with every question I needed answered and was extremely polite”

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Posted 6 years ago

“further to my last comments, Royal Enfield Interceptor ins problem, Please send an e-mail to hounddogpete@gmail.com & I will reply to confirm it's me”

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Posted 6 years ago

“tried to get a quote for new Royal Enfield Interceptor, full comp best quote £1113 for a 48bhp bike are they having a joke? I went elsewhere and got it under £500 no damnned 4 options choices, no wretched muzac, answered the phone straight away and down to business, some ins' have'nt even got new Interceptor on their database so you waste a load of time filling in drop-down form then when you get the bit to tick 'model' nothing happens all comparison sites using same drop-down menu don't waste your time go to a small insurer.”

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Posted 6 years ago

“Fast efficient service”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“I struggled to complete purchase online for a new policy so I phoned customer services. A bored and unhelpful lady answered the phone, I explained the issue I was having and she then transferred me without any information including that she was transferring me at all. I appreciate it was 19.50 and lines close at 20.00 but nobody picked up and I was left holding beyond 20.00. Not a great start to a new policy.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Fantastic customers service. Really helpful to.”

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Posted 6 years ago

“Thanks for help”

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Posted 6 years ago

“Nothing done as agreed. Completely chaotic company from start to finish. I am now taking current dealings with them further in order to establish actual criminality on their part. Disgusting standards of customer support. I wouldn’t touch this firm again.”

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Posted 6 years ago

“Amanda who dealt with me today (11/01/19) was outstanding providing a better quote than any competitor and made my day with her quick and swift solution to my renewal.”

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Posted 6 years ago

“very polite will defintly be asking for michael when i ring if i need to thank you”

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Posted 6 years ago

“Not at this time”

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(Car Insurance) - Posted 6 years ago

“Very difficult to get hold of them on the phone, also still waiting for my welcome documents and confirmation. Cheap insurance though.”

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Posted 6 years ago

“It was very helpful”

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Posted 6 years ago

“Billy was understanding & helpful with his advice...Only concern with the company was I waites 17 minutes for someone to pick up...”

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Posted 6 years ago

“Friendly, supportive and assisted me with my query.”

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Posted 6 years ago

RCIB is rated 4.2 based on 4,018 reviews