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RCIB Reviews

4.2 Rating 4,018 Reviews
80 %
of reviewers recommend RCIB
4.2
Based on 4,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read RCIB Reviews
Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous
Anonymous  // 01/01/2019
The gentleman I spoke to this morning was extremely helpful and very patient with me, excellent customer service.
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Posted 4 years ago
Charlee was very helpful want out of his way to make every thing clear ect
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Posted 4 years ago
Lovely lady was very helpful.
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Posted 4 years ago
....
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(Car Insurance) - Posted 4 years ago
A simply pathetic outfit who clearly are not properly independent brokers. On line they ‘offered’ me a ‘best quote’ of £2,400 which was a 150% on the last years motor insurance despite absolutely no claim. When called I spent an hour with the rep and went through the questions to be then told to wait for 15 minutes ( at my cost) whilst she spoke to an underwriter. She then came back and said that the insure that they had placed me with the year before AND COULDNT FIND AN ALTERNATIVE!! Fortunately whilst this process was going on I carried out my own search and Compare The Market obtained 54 quotes! I opted for Admiral who matched all RCIB were ‘offering’ for a premium of £800. DO NOT USE RCIB I have only given 1 star because the option doesn’t exist for none.
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Posted 4 years ago
Luke was very welcoming and did everything he could to make my insurance correct and meet what I needed.
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Posted 4 years ago
Pigs took £150 out of my account a month after THEY cancelled it... i will get my money back... discusting company absolute crooks!
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Posted 4 years ago
Well done good staff
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Posted 4 years ago
Good and simple
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Posted 4 years ago
It was very good, he helped me and was very supportive and kind.
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Posted 4 years ago
hi happy with the quote,thanks
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Posted 4 years ago
Quick. Cheap. And easy :)
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Posted 4 years ago
Took a good 5 hours of being on hold bit in the end I finally manged to get insured, thanks
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Posted 4 years ago
Very nice, knowledgeable and helpful lady❤
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Posted 4 years ago
The worst insurance I've ever had! Would not recomend it at all, purchased insurance and literally just after the 14day cooling off period my car was broke and was not worth me fixing so purchased a new car hoping I be able to transfer that insurance over onto my new car even if I had to pay a little extra I would not mind BUT when I rang them to discuss that they weren't helpful at all and said they would not even insure that car so the only option I have is to cancel my insurance and pay them fee of £317 and baring in mind I was only few days over the cooling period ... absolutely ridiculous especially in this situation due to covid19 money is tight but I'm having to pay them £317 for insurance that I havent even had a month. If I'm ever purchasing car insurance I will AVOID 100%.
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Posted 4 years ago
Right choice?! Ha! Very very wrong choice... Someone needs to do something about this company - they are total scammers! I've been driving for 22 years and have never had any trouble - no claims, full licence etc. But this company wanted my driving licence (unusual) and my licence check (also unusual) which I provided them with in good time. Then, 4 weeks later they asked for my no claims evidence (only some companies ask for this - but why 4 weeks later??). Then, 6 weeks into the policy they called me and said that they needed to charge £190 extra due to a speeding ticket in a 30 zone! I got away lightly as I was able to cancel my policy - they still made me pay £90 after apparently 'insuring' me for 6 weeks. On top of that they also wanted to charge me for £150 to cancel! I reminded them that I was still in the cooling off period as they'd only just requested my no claims and hadn't told me the final amount.
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Posted 4 years ago
Kirsty was very helpful with getting my policy renewed. She was very thorough and extremely professional.
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Posted 4 years ago
Perfect very easy
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Posted 4 years ago
Good quality service
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Posted 4 years ago
Good price. Easy to use website.
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Posted 4 years ago
RCIB is rated 4.2 based on 4,018 reviews