RCIB Reviews

4.43 Rating 2,189 Reviews
88% of reviewers recommend RCIB
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Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
customer service
4.42 out of 5
"Really good service from Callum, made it easy to sort."
Posted 1 month ago
"It was very good speak with Jack"
Posted 1 month ago
"Exellent costumer service"
Posted 1 month ago
"Easy to deal with"
Posted 1 month ago
"Given a review and wouldn't recommend the company as apparently need a tracker for a safe and secure bike that is not of high value what makes it even worce as since this stupid pointless policy has been put in place I would have been cheaper going with a more expensive company as the bike isn't insured without a tracker so how do I get it to a garage to get one fitted"
Posted 1 month ago
"I feel you are kept on hold for a bit two long other than that service was fine and help full"
Posted 1 month ago
"Thanks for getting back to me as soon as you did"
Posted 1 month ago
"Great service! Thank you"
Posted 1 month ago
"Ani was great...listened and understood my requirements and made the whole process easy for me. She also laughed (politely) at my bad jokes and comments. :-) A pleasurable way to spend £100 :-)"
Posted 1 month ago
"Having spent the while weekend trying to sort out my insurance it finally got rectified today. Though my bank holiday was ruined as I couldn't get through to rectify the situation"
Posted 1 month ago
"very good service"
Posted 1 month ago
"Usually waiting on hold for 30mins, constantly requesting information i had had already send with threatening letters of cancellation. £60 admin fee to change address on a policy with less then a month on it?"
Posted 1 month ago
"Very helpfull thank you very much"
Posted 1 month ago
"Very polite on the phone and helpful"
Posted 1 month ago
Posted 1 month ago
"Have been with RCIB before best quote on comparison site."
Posted 1 month ago
"Couldn’t renew my bike insurance on line think there was a glitch in the system. I must have phoned at a busy time as it took me over an hour to get through. Sean was very polite, efficient and helpful."
Posted 1 month ago
"Very quick and easy, thanks :)"
Posted 1 month ago
"Absolutely brilliant."
Posted 1 month ago
RCIB is rated 4.43 based on 2,189 reviews

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