RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“EXCELLENT CUSTOMER SERIVCE”

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Posted 2 years ago

“Great thanks and great service”

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Posted 2 years ago

“Very friendly and helpful”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“Very happy with the service I received today, Hoyam was professional, knowledgeable, polite and efficient. She explained everything clearly and without jargon.... credit to your company!!”

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Posted 2 years ago

“Great company to do deal with straight forward and easy communication from the staff would recommend to everyone”

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Posted 2 years ago

“Very happy with everything just waiting on policy”

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Posted 2 years ago

“GOOD SERVICE THANK YOU FOR HELPING ME PURCHASE THE INSURANCE”

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Posted 2 years ago

“Very happy with the service James provided. He was very detailed and went out out his way to ensure he helped me with my query. James had excellent communication skills and he was man of his word. A pleasure to have spoken with him. 10/10”

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Posted 2 years ago

“Daniel was great . Very helpful and pleasant”

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Posted 2 years ago

“I was unable to update on the online portal so needed to speak to an agent. I made three attempts over four days to get through to an agent and each time I waited in queues only to finally reach a 'receptionist' who took my details and said they would get back asap but within 24-48 hours. They never did despite having both home and mobile numbers! I finally got through to an agent myself on the fourth attempt (after 6 days). It took a while, over the phone, to go back over all the details they already had on the system from last years policy but the final outcome was a good deal, so worth the long phone call. However very frustrating and time consuming waiting in queues and the company never phoning back as promised.”

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Posted 2 years ago

“Alex was a pleasure to deal with very professional and helped me through the process.”

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Posted 2 years ago

“Good service and my third year of this company 👍👍👍”

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Posted 2 years ago

“The agent was very polite and patient, had great understanding and excellent customer service 👍”

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Posted 2 years ago

“Thank you Ani she explained very well.she is very helpful thank you”

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Posted 2 years ago

“Very good. AM happy”

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Posted 2 years ago

“Easy and quick to renew my insurance.”

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Posted 2 years ago

“Very helpful. Explained in detail about everything. Helped me understand without being patronising.”

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Posted 2 years ago

“Shay was very easy to talk to and polite”

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Posted 2 years ago

“Very good service by Ani. She was very helpful and gave me reasonable price for my car insurance renewal and for the second year i am with RCIB. Thank u so much Ani.”

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Posted 2 years ago

RCIB is rated 4.2 based on 4,018 reviews