RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous

Anonymous // 01/01/2019

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“Really good customer service”

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Posted 4 years ago

“Excellent communication skills very polite attitude”

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Posted 4 years ago

“excellent company, responds well to customer input. obviously appreciative of customer loyalty and prepared to demonstrate that with good premiums. I would recommend them - in fact I will be...”

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Posted 4 years ago

“Excellent Serice”

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Posted 4 years ago

“I had a problem putting in my bank details online so had to call I spoke to a lady called samantha she was very helpful got it sorted for me fantastic service thank you well done”

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Posted 4 years ago

“Excellent service with Samantha love you”

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Posted 4 years ago

“Service was very easy and smooth. She reassured me that she’ll do the change over from old insurance co. She took all the stress off my mind.”

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Posted 4 years ago

“I paid out right for my policy. They phoned me for validation and because a title was wrong they wanted £95 to change it! Absolutely con artist, considering the policy didn’t start from the next day. I wish I read the reviews first on this broker. Seems like they do this to a lot of people. Avoid. Since this I cancelled and had to pay £60 before it even started!”

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Posted 4 years ago

“The rates they charge are very expensive”

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(Car Insurance) - Posted 4 years ago

“Worse customer service I've seen in years”

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Posted 4 years ago

“First class customer service, very thorough and patient”

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Posted 4 years ago

“Scam please every one contact with action fraud unit I have already submit my case I found this company on money supermarket they offer me 665 pound insurance and after when they took deposit from me these scammer changed the price I refuse to pay extra these scammer did not refund my full deposit”

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Posted 4 years ago

“Took 265 pound deposit to then tell me I had made a purchase date error on my application and could not continue with my insurance, they then demanded a further 156 pound and said that was my cancellation fee when they cancelled it not me, so in total I would have paid 420 pound and left with no insurance, rip off scam company should be ashamed!!!!”

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Posted 4 years ago

“My third year with RCIB👌🏽👌🏽The service I received was very clear, the employee was knowledgeable of the product. Well mannered and and confident customer service.”

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Posted 4 years ago

“Friendly customer service representative who dealt with my application for a new policy.”

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Posted 4 years ago

“Fraud fraud fraud Quote me 899 pound took the deposit and then changed the price”

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Posted 4 years ago

“Considering what happens at first shay sorted everything out for me appreciate it Thanks you”

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Posted 4 years ago

“Cancelled my policy after 3 months even though it was paid in full and then took another unauthorised payment from my card for £16.93 to cover their 'fees'. I wasn't told that my policy was cancelled,got stopped by the police and had my vehicle siezed.”

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Posted 4 years ago

“Absolute brilliant customer service and really helpful! Broke down every little thing! Really impressed”

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Posted 4 years ago

“I dont know yet what to write. I will see in a couple of months if the promise is kept. I do not give reviews based in nice words, aproachability. I the problem is solved, will have 5 stars, otherwise, none.”

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Posted 4 years ago

RCIB is rated 4.2 based on 4,018 reviews