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RCIB Reviews

4.2 Rating 4,018 Reviews
80 %
of reviewers recommend RCIB
4.2
Based on 4,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read RCIB Reviews
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Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

I had a problem putting in my bank details online so had to call I spoke to a lady called samantha she was very helpful got it sorted for me fantastic service thank you well done
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Posted 4 years ago
Excellent service with Samantha love you
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Posted 4 years ago
Service was very easy and smooth. She reassured me that she’ll do the change over from old insurance co. She took all the stress off my mind.
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Posted 4 years ago
First class customer service, very thorough and patient
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Posted 4 years ago
My third year with RCIB👌🏽👌🏽The service I received was very clear, the employee was knowledgeable of the product. Well mannered and and confident customer service.
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Posted 4 years ago
Friendly customer service representative who dealt with my application for a new policy.
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Posted 4 years ago
Considering what happens at first shay sorted everything out for me appreciate it Thanks you
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Posted 4 years ago
Absolute brilliant customer service and really helpful! Broke down every little thing! Really impressed
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Posted 4 years ago
Thank you very much
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Posted 4 years ago
Jerome was very professional and he addressed all my queries in a respectfully and polite manner.
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Posted 4 years ago
I called up today as had an issue on a policy I took out earlier this year. Cheryl was so helpful and went over and beyond to explain the policy details and what I needed to do to get back on track. I was somewhat anxious and confused about it all but came off the phone much happier and understating the next step. Thank you so much fir your help and keep up the good job 😀
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Posted 4 years ago
Very helpful A very Polite pleasure to talk Mode of conversation very welcoming
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Posted 4 years ago
Really helpful excellent customers service skills top man thanks mate
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Posted 4 years ago
He was so helpful and trying to answer all my concerns with patience, accountability, and politeness. really appreciated.
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Posted 4 years ago
The only reason I am no longer insured with them is that they refused to cover my 3 litre mercedes convertible, as they said it was too powerful for me. Probably they would be surprised that I have had a few cars by far more powerful than the good old merc, including a Range Rover supercharged and a 6.3 litre AMG S-class merc and, so far, I have not even scratched either. Neither have I flattened a granny on the zebra crossing or whooshed hastily with intent to kill your average lollipop lady with a bunch of hopes for better tomorrow crossing the street. The only tickets I am getting occasionally are the parking tickets (two in two years). But... While insured with them, it was sheer pleasure. They were always there to help resolve any queries and I was really saddened to have had to leave them. I suspect that the monopolist bastards from Close Brothers were behind their decision to refuse the insurance, even though I chose to pay in full, bless them.
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(Car Insurance) - Posted 4 years ago
Ani was a great help.... looked into finding a better policy/cover and listened to what I needed from the policy
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Posted 4 years ago
Excellent service thank you
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Posted 4 years ago
Amy was very nice to deal with on the phone and very helpful. She made the whole process very easy. I would recommend to others based on this service.
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Posted 4 years ago
Ami was great and helpful thank you
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Posted 4 years ago
Macoist helped me with my renewal today. He was very polite and professional and patient with me. He managed to get me an affordable quote that suited all of my insurance needs. This is my second year with RCIB and I have to say they have been brilliant anytime I have had to get in touch.
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Posted 4 years ago
RCIB is rated 4.2 based on 4,018 reviews