RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem putting in my bank details online so had to call I spoke to a lady called samantha she was very helpful got it sorted for me fantastic service thank you well done”

Helpful Report

Posted 4 years ago

“Excellent service with Samantha love you”

Helpful Report

Posted 4 years ago

“Service was very easy and smooth. She reassured me that she’ll do the change over from old insurance co. She took all the stress off my mind.”

Helpful Report

Posted 4 years ago

“First class customer service, very thorough and patient”

Helpful Report

Posted 4 years ago

“My third year with RCIB👌🏽👌🏽The service I received was very clear, the employee was knowledgeable of the product. Well mannered and and confident customer service.”

Helpful Report

Posted 4 years ago

“Friendly customer service representative who dealt with my application for a new policy.”

Helpful Report

Posted 4 years ago

“Considering what happens at first shay sorted everything out for me appreciate it Thanks you”

Helpful Report

Posted 4 years ago

“Absolute brilliant customer service and really helpful! Broke down every little thing! Really impressed”

Helpful Report

Posted 4 years ago

“Thank you very much”

Helpful Report

Posted 4 years ago

“Jerome was very professional and he addressed all my queries in a respectfully and polite manner.”

Helpful Report

Posted 4 years ago

“I called up today as had an issue on a policy I took out earlier this year. Cheryl was so helpful and went over and beyond to explain the policy details and what I needed to do to get back on track. I was somewhat anxious and confused about it all but came off the phone much happier and understating the next step. Thank you so much fir your help and keep up the good job 😀”

Helpful Report

Posted 4 years ago

“Very helpful A very Polite pleasure to talk Mode of conversation very welcoming”

Helpful Report

Posted 4 years ago

“Really helpful excellent customers service skills top man thanks mate”

Helpful Report

Posted 4 years ago

“He was so helpful and trying to answer all my concerns with patience, accountability, and politeness. really appreciated.”

Helpful Report

Posted 4 years ago

“The only reason I am no longer insured with them is that they refused to cover my 3 litre mercedes convertible, as they said it was too powerful for me. Probably they would be surprised that I have had a few cars by far more powerful than the good old merc, including a Range Rover supercharged and a 6.3 litre AMG S-class merc and, so far, I have not even scratched either. Neither have I flattened a granny on the zebra crossing or whooshed hastily with intent to kill your average lollipop lady with a bunch of hopes for better tomorrow crossing the street. The only tickets I am getting occasionally are the parking tickets (two in two years). But... While insured with them, it was sheer pleasure. They were always there to help resolve any queries and I was really saddened to have had to leave them. I suspect that the monopolist bastards from Close Brothers were behind their decision to refuse the insurance, even though I chose to pay in full, bless them.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Ani was a great help.... looked into finding a better policy/cover and listened to what I needed from the policy”

Helpful Report

Posted 4 years ago

“Excellent service thank you”

Helpful Report

Posted 4 years ago

“Amy was very nice to deal with on the phone and very helpful. She made the whole process very easy. I would recommend to others based on this service.”

Helpful Report

Posted 4 years ago

“Ami was great and helpful thank you”

Helpful Report

Posted 4 years ago

“Macoist helped me with my renewal today. He was very polite and professional and patient with me. He managed to get me an affordable quote that suited all of my insurance needs. This is my second year with RCIB and I have to say they have been brilliant anytime I have had to get in touch.”

Helpful Report

Posted 4 years ago

RCIB is rated 4.2 based on 4,018 reviews