RCIB Reviews

4.2 Rating 4,018 Reviews

80 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

Anonymous // 01/01/2019

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“Very competitive price wise. Would recommend to family and friends.”

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Posted 3 years ago

“Very helpful and knowledgeable very satisfied with phone call.”

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Posted 3 years ago

“Very thorough, helpful and the staff that I was dealing with over the phone was very pleasant too.”

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Posted 3 years ago

“I give Samantha 5/5 on this service.( Professional, Good communicator, Comprehensive in her description of the policy and yet concise. She is an asset to you”

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Posted 3 years ago

“very helpful”

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Posted 3 years ago

“I’ll give them a solid 10 out of 10”

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Posted 3 years ago

“Excellent service by Robyn my operator, annoying having to wait so long for my phone to be answered.”

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Posted 3 years ago

“Insured online. Was only told after I paid that I wasn’t insured immediately. Called and told 30 minutes. Called after 30 minutes and told another 20 mins. Called after 20 minutes and was on line phone on and off of hold for 1 hour 20 minutes before finally getting insured 3 hours after I paid for the what I thought was instant cover due to them having a back log and hen an error in the system. Was stranded 15 miles from home late for work (waiting to find out was disciplinary action will be taken) and late to pick my daughter up from nursery as my lift left when I had taxed and thought I had insured. Disgusted! On the plus side, the staff were very polite friendly and apologetic despite not being able to help”

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Posted 3 years ago

“Shelly was very helpful and lovely to speak to. Thank you”

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Posted 3 years ago

“phone call took ages to answer but got their in the end agent was great thanks.”

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Posted 3 years ago

“Great price. Thanks”

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Posted 3 years ago

“Very helpful and spent alot of time helping me this morning and even came back with a better price. Thankyou :)”

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Posted 3 years ago

“very helpfull person”

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Posted 3 years ago

“Professional and pleasant to deal with. Helped me achieve a price within my budget without loosing the cover levels I required. Thank you Steven.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“despite putting all details into the web page still took about an hour on the phone to confirm the policy. I might as well have just called in the first place, would have saved doubling the work. Thats when I finally got hold of someone, another hour was spent just trying to get through to them, two hours I'l never get back. As a result I've cancelled my breakdown with rcib, for me, wrong choice insurance brokers. The girl I spoke with was perfectly pleasant.”

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Posted 3 years ago

“Great service as usual!”

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Posted 3 years ago

“Ani was very informative and had a friendly approach to helping me out with my insurance, she made me feel comfortable and was patient with me. I would recommend.”

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Posted 3 years ago

“Very good service and helpful staff on the setting up of my policy.”

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Posted 3 years ago

“It was good to return to the same insurance company. It certainly makes things easier in a long run. Ultimately, I've been pleased with the service, albeit I do expect a price reduction going forward for a long term customer.”

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Posted 3 years ago

RCIB is rated 4.2 based on 4,018 reviews