Trying to contact them was a nightmare, was on hold for around 40mins every time. The staff were rude and unhelpful, all they were interested in was putting me through to the personal injury dept. dept. My car was written off through no fault of my own and when I tried to get my new car insured they refused and tried to sell me another policy, which was double my initial payment, stating my current insurers didn't insure 7 seater vehicles. They said they'd call me back but never did. I sent them an email and messages which they said they would look into and weeks later I still haven't had a response. I would NOT recommend Right Choice.