Once RCIB took my payment, there was an immediate lapse in communication. I had to make several calls to chase things up. Finally after a whole day of chasing these incompetents, a manager explained I would be given a temp cover whilst my main policy document was being drafted. Very strange behaviour. All fault is to be directed at James who should have told me this at the start as he was aware I was purchasing the policy for the next day. Besides that he seemed aryt.
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