I decided to insure with you following a car I had purchased 30 minutes earlier I then found out the previous owner had not had the car insured so I decided to cancel the policy as the policy was not live they have then tried to charge me £170 as a cancellation fee even though the policy was not live I received no confirmation email you are legally entitled to a 14 day cooling off period and I did not want to continue with the sale
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Alice, Customer Support
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