The policy is cheap, I'll give them that, however 3 months after (I assume) my policy has been active, I still have not had any policy documents from them, even after about 4 emails directly to their customer care manager. So although my money has been taken, I still can't prove I'm insured. Obviously I have tried calling, but I always get through to junior staff who can't answer my question in person and claim will call back with answers... but never do.
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