We found this shower via several comparison sites, regardless of site they were the cheapest quote and the price quoted was consistent across the board. We decided to go with them and selected the policy via Go compare, we wanted to pay the premium on a monthly basis. When we paid the deposit/ first payment a box appeared on the screen saying the payment couldn't go through and to ring them, which we did. While on the phone we checked our bank account and saw that the money had gone out, when we got through the young lady started going through all the details again as if doing a new quote. She then told us that the price would be more than quoted and tried to give us some spiel. I questioned this practice and got put on to someone called Gary (a supervisor;) he refused to honour the price and his 'like it or lump it' attitude was appalling. We now find ourselves trying to get our deposit back which we believe was taken fraudulently, we have lodged complaints with trading standards and the insurance ombudsman. They also have our bank details for the direct debit and wouldn't be at all surprised if they tried to take payment. Cannot begin to imagine what the service would be like if you needed to claim! We went with Bikesure for the policy and that was an altogether more pleasant experience.