AVOID THIS COMPANY!! I found a cheap quote on money supermarket and went ahead with buying insurance without checking the reviews. Once I seen the reviews, I was completely shocked and had to cancel the cover as soon as possible. Next day I tried to cancel the cover by contacting customer service (my policy didn’t start) and they kept on transferring me over to different departments. They kept messing about and taking my details then ending the call or transferring me to other departments who are unbale to cancel my policy. I had to call about 3 times to get to speak to someone about this. It seemed like they wanted me to be frustrated and to give up cancelling so my cover starts and they can charge me later. My policy didn’t even start and they still charged me cancellation fee. All I can advise to everyone, please do your research before buying your cover with them!! They are dodgy and my biggest regret is not checking the reviews before buying cover from them.