Awful! Not only will they breach FCA rules they’ll leave you with a broken car for weeks.
They increased my premium at renewal stage (half to be expected) but what they also did and failed to tell me about was to also increase the excess by £200!!!! My excess now sits at a ludicrous amount and after complaining about them failing to meet FCA transparency rules I’ve just been ignored! Off to FOS I go then!
I had an accident a few weeks ago and despite around 7 different companies calling me I’ve not had 1 update nor has anyone been in touch regarding repairs.
They’re just awful don’t go near them!
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