RCIB Reviews

4.2 Rating 4,018 Reviews
80 %
of reviewers recommend RCIB
4.2
Based on 4,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read RCIB Reviews
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Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

good customer service advisers
Helpful Report
Posted 7 years ago
The politeness on the phone
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Posted 7 years ago
Too many phone calls and texts without any reason.I was phoned at least five times without a specific reason.I was on hold waiting to be connected for 10 min just to find out there is no reason for this phone call.
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Posted 7 years ago
Got a good price
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Posted 7 years ago
spolupracovali velmy dobre
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Posted 7 years ago
Found me car insurance that fitted my needs
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Posted 7 years ago
much the same as other companys
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Posted 7 years ago
They did and they didn't. I applied for insurance on line and then had to wait nearly three hours to get through to validate my insurance
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Posted 7 years ago
kirsty was very helpful and friendly but i had to wait nearly 30 mins just to be connected to her .
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Posted 7 years ago
it is cheaper then other
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Posted 7 years ago
Quoted the best price for my first scooter insurance, and agent was very helpful, however, takes too long to get through to someone, on the 3 times I rang, I was on hold for over 20 minutes each time with no indication to how long before my call was answered or where I was in the queue
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Posted 7 years ago
Stright forward
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Posted 7 years ago
No particular reason
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Posted 7 years ago
Good very good
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Posted 7 years ago
Very happy
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Posted 7 years ago
The information provided by your company is dissapointing in terms of keeping up with original price I was promised online, however the staff is extremely friendly and professional
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Posted 7 years ago
Not 5 stars just because of the length of time you are on hold before even speaking to anyone
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Posted 7 years ago
Gave me a better price then the competition and helpful to deal with, although the price did jump up a little after my initial quote and i spent a full HOUR! waiting for an adviser on Saturday to buy the policy, the only real reason i stayed on the line that long was i needed insurance for buying the bike that day and because i knew the price was better, once i got through it was ok though.
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Posted 7 years ago
Author didn't leave any comments.
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Posted 7 years ago
After my 6 phone call of the day the lady at the end of the phone the last time finally sorted out all the faults. More staff required !!
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Posted 7 years ago
RCIB is rated 4.2 based on 4,018 reviews