RCIB Reviews

4.2 Rating 4,018 Reviews
80 %
of reviewers recommend RCIB
4.2
Based on 4,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read RCIB Reviews
Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

price just rise every year with nothing changing in my circumstances just rise the price
Helpful Report
Posted 4 years ago
Argumentative, rude and very unhelpful. Took nearly 2 hours to sort, didn't even offer the cost of the call. Tried to up the cost by 50%
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Posted 5 years ago
Called to renew my policy and get my name correct on it. Spelled 3 times, got it more wrong than before. And they also have a copy of my license with my name on it, but didn't bother to look.
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Posted 5 years ago
Kept and being told extra additional cost. Which was not discussed on the policy.
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Posted 5 years ago
To much time on phone
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Posted 5 years ago
terrible
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(Car Insurance) - Posted 5 years ago
It’s taken 2 days to get thru to you as I was on hold for over an hour each time but when I got thru Niaomi was very helpful so 5 stars for her
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Posted 5 years ago
You are clearly not putting enough resources into your telephone unit, as it has taken me three days to get you to answer the phone. By any measure, that is poor customer service and I will dine out on the tale of how awful you have been. Having said that, the lady I finally spoke with was sensible and efficient.
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Posted 5 years ago
Came up with £1344. Paid for insurance. Only to be told that it was infact £1700. I had been driving around assuming it was insured and then I felt blackmailed when I was called on a beach asking for another £400!
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Posted 5 years ago
Can never get in touch with them then try to charge you more when they decide to move your insurance for what ever reason
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(Car Insurance) - Posted 5 years ago
Very por and charge extra after you call them
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(Car Insurance) - Posted 5 years ago
This insurance company was an mistake to go with the didn't evenactivate the insurface after they claimed they did after a week I had to cancel my policy but then they took the cancellation fee out twice and till this time me writing this they haven't paid back my money I would never recommend this insurance brokers to anyone
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(Car Insurance) - Posted 5 years ago
I was asked the same set of questions three times, which took in total over an hour to set up insurnace
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Posted 5 years ago
The policy amount on your website is nothing like you pay when you go through to the actual customer service they are providing clickbait nothing more nothing less but they are slightly cheaper than the rest
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(Car Insurance) - Posted 5 years ago
Not very professional.
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(Car Insurance) - Posted 5 years ago
I didn’t get a phone call, but got an email asking me to rate the experience. I then called up to make sure I didn’t need to send back any documents, and had to wait 20 minutes until my call was answered. I’m glad my policy is with another company, and I don’t have to use this service again!
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Posted 5 years ago
Do not use this company as they will change your information and charge you more
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(Car Insurance) - Posted 5 years ago
the insurance company have gone bankrupt my insurance was cancelled with them. don't bother
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(Car Insurance) - Posted 5 years ago
When i made my first insurance for my car in this country after 1 year of driving a van for a company they told me that year driving a van in UK doesn't count for no claim bonus,the van doesn't count as a car for them and my insurance got sky rocket.verry poor service and they try to rip you off as soon as they receive the deposit from you wich is a lot.
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(Car Insurance) - Posted 5 years ago
to be honest i cant wait to leave .. been a very expensive mistake from the onset ..
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(Car Insurance) - Posted 6 years ago
RCIB is rated 4.2 based on 4,018 reviews